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    Ecommerce

    Account Health Specialist

    Monitors marketplace account health, policy compliance, and performance metrics to keep stores in good standing and selling.

    Hire an Account Health SpecialistView Pricing

    Key responsibilities

    • Monitor seller account metrics including ODR, Late Shipment Rate, and Valid Tracking Rate daily
    • Identify policy violations and coordinate with ops teams to remediate before escalation
    • Write and submit appeals and Plans of Action to reinstate suspended or at-risk accounts
    • Track account health dashboards across Amazon, Walmart, and other marketplace channels
    • Document case histories and maintain compliance logs for recurring issue patterns

    Skills we vet for

    Every Account Health Specialist we place clears a rigorous screen. These are the capabilities we verify before a candidate ever reaches you.

    • Deep knowledge of Amazon and Walmart seller policies and enforcement criteria
    • Clear, persuasive appeal writing for POA submissions
    • Data monitoring and alerting to catch metric dips early
    • Cross-functional coordination with listing, ops, and logistics teams
    • Calm, methodical problem-solving under deadline pressure

    Common tools

    A Lago-placed Account Health Specialist typically works across these platforms. Let us know your stack and we'll match accordingly.

    Amazon Seller CentralWalmart Seller CenterSellerBoardHelium 10Google Sheets

    What you get with a Lago-placed Account Health Specialist

    Every candidate is pre-vetted for technical skill, communication, and cultural fit. You get a professional who can ship from day one—without agency markups or the usual hiring overhead.

    • Role-specific vetting

      Technical screens, portfolio review, and scenario-based interviews tailored to the role.

    • Top 8% talent only

      Most candidates are rejected. You only meet people who clear our bar.

    • Fast time-to-hire

      Matches in under 7 days, with flexible month-to-month contracts.

    • Global talent, local quality

      Placements across Philippines, Serbia, and LATAM—fluent, overlapping hours, ready to work.

    How it works

    1. 1

      Tell us the role

      Share the responsibilities, tools, and working hours you need.

    2. 2

      We match in under 7 days

      We surface pre-vetted candidates already screened for this role type.

    3. 3

      Interview & start

      Run your own final interview, then start working month-to-month with zero agency markup.

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    Cases Specialist

    Manages marketplace cases, claims, and disputes to recover funds and resolve account issues quickly.

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    Ready to hire an Account Health Specialist?

    Get matched with a vetted Account Health Specialist in under 7 days.

    Get Started